Refund policy

No Refunds or Exchanges
We cannot accept returns or exchanges on all sale items and giftcards. Please get in touch if you have questions or concerns about a specific item or order. 

Damages And Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any questions at ohiovalleysoaps@gmail.com.